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Knowledge base
How to Guides
Ajax Online Pairing Guides
12
Assemble Smart WIFI Electric Curtain Tracks.
Connect Smart WIFI Blind Motor with Smart Life, Alexa, and Apple SIRI
Connect Smart GU10 Bulbs (All Variants) to Apps
Connect Smart Vintage WIFI Filament Bulbs to App
Smart Zigbee Filament Bulb with Philips Hue / SmartThings
View all 12
Getting Started
1
What Are Your Contact Details?
Troubleshooting
Splitting Router Frequency - To 2.4Ghz and 5Ghz
1
Spliting SSID Router Frequency to 2.4Ghz & 5Ghz
Troubleshooting guides for all products
3
Troubleshooting - Smart WIFI Blind motor
Smart WIFI Bulb- Not Pairing
Troubleshooting- Smart Zigbee LED Controller- HL 502C
Support Videos
Video- Smart WIFI Blinds
2
Connect Blind Motor to App
Installation - Blind Motor
Video - Smart WIFI Bulbs
1
Smart WIFI bulbs - Pairing Video Guide
Video - Smart Zigbee Bulb
1
Smart Zigbee Bulbs - Video Pairing Guide
Smart Electric Curtain Track
1
Assembly & Install Video-Smart Electric Curtain Track -
Video- Connect Blind Motor-Method 2
1
Method 2 (AP Mode) - Blind Motor Pairing Guide For Tuya & SmartLife App
FAQs
Shipping FAQs
2
How long will the delivery take?
I need a copy of my invoice for my order. How do I go about with it?
Warranty
Warranty Info
1
What does this limited warranty cover?
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Community forums
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Feature Requests
2
4 Zone Wall Remote (Zigbee Pro Series)
Posted by
Glenn Pugh
,
almost 4 years ago
Last Reply
by Glenn Pugh
almost 4 years ago
Restore Previous State on Power On
Posted by
Jon Reece
,
about 4 years ago
Last Reply
by Jon Reece
about 4 years ago
Tips and Tricks
1
Local Control
Posted by
Bob Geddes
,
almost 4 years ago
Last Reply
by Bob Geddes
almost 4 years ago
Report a problem
5
GU10 Smart Bulb Not Resetting?
Posted by
Desmond Wyard
,
almost 4 years ago
Last Reply
by Glenn Pugh
almost 4 years ago
Alexa moving blind to wrong position
Posted by
Vic Z
,
almost 4 years ago
Last Reply
by Chris Bullers
almost 4 years ago
Wifi Bulbs API
Posted by
David Denholm
,
almost 4 years ago
Last Reply
by David Denholm
almost 4 years ago
See all 5 topics
Sales and offers
1
Revamped website offer
Posted by
Ajay Assani
,
over 4 years ago
Last Reply
by Ajay Assani
over 4 years ago
Help Desk Software
by Freshdesk